Productivity, identity and collaboration in one place

Microsoft 365 & Business IT Support

Microsoft 365 setup, tenant configuration, migration and end-user assistance.

COMPLETE CAPABILITIES

What this service includes.

Choose the capabilities that fit your objectives. We customize the scope for your team, platform, budget and growth stage rather than forcing a one-size-fits-all package.

01

Microsoft 365 tenant and domain setup

We assess your current setup, define the required work and agree the implementation and measurable acceptance criteria with your team.

02

Exchange Online business email

We assess your current setup, define the required work and agree the implementation and measurable acceptance criteria with your team.

03

Outlook and mailbox migration planning

We assess your current setup, define the required work and agree the implementation and measurable acceptance criteria with your team.

04

Teams meetings, chat and collaboration

We assess your current setup, define the required work and agree the implementation and measurable acceptance criteria with your team.

05

OneDrive and SharePoint setup

We assess your current setup, define the required work and agree the implementation and measurable acceptance criteria with your team.

06

Microsoft 365 Apps and license guidance

We assess your current setup, define the required work and agree the implementation and measurable acceptance criteria with your team.

07

User accounts and access controls

We assess your current setup, define the required work and agree the implementation and measurable acceptance criteria with your team.

08

MFA and baseline security configuration

We assess your current setup, define the required work and agree the implementation and measurable acceptance criteria with your team.

09

Backup and retention assessment

We assess your current setup, define the required work and agree the implementation and measurable acceptance criteria with your team.

10

Employee onboarding and IT helpdesk support

We assess your current setup, define the required work and agree the implementation and measurable acceptance criteria with your team.

OUR DELIVERY MODEL

A clear process from planning to progress.

01Discovery & audit
02Strategy & scope
03Implementation
04Testing & launch
05Measure & improve

Every engagement starts with a requirements conversation. Deliverables, timelines, ownership, approvals, access and third-party costs are documented in the project proposal.

WHAT YOU RECEIVE

Clarity, accountability and handover.

Plan & scope

A documented implementation roadmap, milestones and responsibilities aligned with your business goals.

Execution & QA

Delivery reviews, quality checks and feedback cycles appropriate to the agreed project scope.

Reporting & next steps

Relevant access, documentation, training and performance reporting as defined in your engagement.

COMMON QUESTIONS

Frequently asked questions.

How is the project scope finalized?

We begin with discovery, requirements, timelines and a written proposal. Deliverables, dependencies and pricing are confirmed before work starts.

Do you offer ongoing support?

Yes. Maintenance, reporting, support hours and service levels can be defined in a separate ongoing agreement.

Are platform subscriptions and advertising budgets included?

Usually not. Advertising spend, hosting, domains, third-party licenses and subscriptions are quoted separately unless explicitly included.

Can you work with our existing website or systems?

Yes, subject to access, technical feasibility, security requirements and an initial audit.

Request a tailored proposal ↗